-
Appreciate the emotion
behind your advisee's words (voice intonation and
body language)
-
Constantly check your
understanding of what you hear, not hear what you
want to hear
-
Do not interrupt your
advisee
-
Do not let yourself be
distracted during the session
-
Establish eye contact
-
Use affirmative head
nods
-
Ask clarifying or
continuing questions to demonstrate you are involved
-
Face your advisee
squarely. It indicates that "I'm available to
you."
-
Offer reflections on
what the student is feeling, based on advisor's
observations. Example: "I sense you are
frustrated about this."
-
Self-disclosure which
can support the student's experience. Example:
I remember how nervous I was the first time I went
to see my advisor."
-
Indirect leads allow
the student to choose the direction of the
discussion. Example: "What would you like to
talk about today?"
-
Direct leads help the
student further explore a specific area.
Example: "Can you tell me more about your thoughts
on changing your major?"
-
Focusing helps the
student focus on a particular issue when a number of
issues have been discussed. Example: "We're
talking about a lot topics, which one is most
important for you to work on now?"