Dakota State University
BUS 315 Credit and Collection
Spring 2002
Class Notes
Chapter 19
All notes are in Word format.
Transparency |
Title |
| 1, 2 | Goals of a Good Collection System |
| 3, 4 | Reasons for Nonpayment |
| 5 | Factors Affecting a Collections Policy |
| 6 | Important Ingredients in a Collection System |
| 7 | A General Collection System |
| 8 | A General Collection System, Exhibit 19-1 |
| 9 | Steps in Making an Effective Collection Call, Box 19-1 |