Dakota State University
BUS 315 Credit and Collection
Spring 2002

Class Notes
Chapter
11

All notes are in Word format.

Transparency
Number

Title
1-3 Decision Making and Control
4, 5 Judgmental vs Numerical Decision Making
6, 7 Credit Grading Systems
8 Credit Grading Form, Exhibit 11-2
9, 11, 12 Credit Scoring Systems
10 Credit Scoring Guide, Exhibit 11-3
13-15 Controlling the Credit Relationship (Managing the Credit Account)
16 Electronic Funds Transfer Systems, Exhibit 11-5

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